Due to high demand of some of our products and impact of the current outbreak, please note that we require 5-7 working days to fulfil your order before dispatching. After fulfilment, your order will be delivered to your address in 1-2 weeks, while 3-4 weeks for the United States.

Rest-assured we are doing everything in our power to expedite the delivery of your order!

Due to the nature of the shipping business, delivery time may vary among products. Please note that delays are often inevitable, all our shipping times are therefore guidelines only.

If you have any questions regarding your order, please contact our customer service via email at

Shipping Cost:

FREE Shipping for the following countries:

For others, please kindly check the shipping cost during checkout.


Cutie Pie No.1 is NOT responsible for:

  • Delays with USPS or local courier shipping

  • International Duties or Customs charges

  • Products that are lost or damaged in the mail. The USPS or local courier will be responsible once the package has been dispatched by our warehouse

  • Products marked as 'Delivered' by Post Office / USPS according to tracking. You will need to contact your Local Post Office to obtain information regarding your package.

  • USPS Contact Number: 1-800-275-8777

  • Upon delivery, if the local courier could not reach you after several attempts, the package will be sent back to our warehouse. In such cases your order will not be refunded. Additional shipping and handling fees will need to be paid for the package to be re-delivered to you.


A confirmation email will be sent to the email address provided at the time of checkout once your order has been received. After your order has been dispatched by our warehouse, you will receive another email, which will include your tracking number and a link to follow the journey of your package. Please allow 3-5 working days for the tracking information to show.

If you have any questions regarding your order after being dispatched from our warehouse, please contact USPS at 1-800-275-8777 or our customer service via email at